Multi-faceted Business Process/SharePoint and Project Management professional with over 30 years of experience in SharePoint Development, Robotic Process Automation, Business Process Management, Re-engineering & Implementation, Supply Chain, KPIs/Balanced Scorecarding, Strategic Sourcing, e-Procurement Implementation, Manufacturing, and Project Management. My experience extends to a variety of industries including financial services, retail, chemical, computer hardware/software/maintenance, telecommunications, food service/beverage, management services, network services and MRO goods. Functional expertise combine with technical knowledge and support as a creative bridge for organizations seeking possible technical or process solutions to their business opportunities.
Setup Wordpress Site
Have developed several professional and personal Wordpress sites
SharePoint Training
Live, Instructor-led and Virtual SharePoint training
Business Process Automation
Integrate your SharePoint deployment with your Business Process by Collaboratively mapping with it's Workflow Engine
Full service Video Production
Custom Content development, LMS solutions, Simulation/Scenario based learning, mobile and game based learning delivery, 2D/3D Animations, XML/HTML services, Social Learning Communities development.
EDUCATION AND EXPERIENCE
Education
Master of Science degree in Education Media Design and Technology
FullSail University
(
Winter Park, FL
)
2010 - 2011
Bachelor of Science degree in Chemistry
Elmhurst College
(
Elmhurst, IL
)
1980 - 1984
Bachelor of Science degrees in Business Administration
Elmhurst College
(
Elmhurst, IL
)
1980 - 1984
Professional Experience
Business Process Management, SharePoint Development
Global Financial Institute
(
Chicago, IL
)
2017 - 2018
Engaged as a contractor/consultant to develop, write, facilitate and implement end-to-end business processes for implementation of US credit card programs for international bank. Develop several SharePoint 2013 sites/SharePoint Designer workflows and InfoPath forms for North American Operations Risk & Compliance workflow projects.
Built and rolled out custom SharePoint Designer (SPD) Publishing Approval workflows.
Built InfoPath 2013 forms and SPD 2013 workflows to facilitate International financial transaction resolution project processes and KPIs package.
SharePoint Developer
Global Insurance Firm
(
Chicago, IL
)
2018 - Present
Developed SharePoint 2013 site, workflows and InfoPath forms to drive financial remittance and resolution transactions for top international insurance firm.
Built RPA process maps and Process Definition Documents (PDDs) to enable UiPath bot implementation.
Built and rolled out custom SharePoint Designer (SPD) Publishing Approval workflows.
Designed and built custom list and document/digital assets libraries.
Built InfoPath forms and SPD workflows to facilitate North American Operations Risk & Compliance strategic projects processes and Audit/KPIs package.
Built SharePoint PowerApps/Flow/PowerBI CoE Project Management office
SharePoint Process Developer
International Bank
(
Chicago, IL
)
2017 - 2017
Engaged as a consultant to develop several SharePoint 2013 sites/SharePoint Designer workflows and InfoPath forms. Engaged in Commercial Banking Strategic Projects Voice of Client, Client Escalation Enhancements, KYCO Audit Executive Review, Project Governance and Manager Toolkit Enhancement workflow projects.
Built and rolled out custom SharePoint Designer (SPD) Publishing Approval workflows
Designed and built custom list and document/digital assets libraries.
Developed custom list webparts.
Built InfoPath forms and SPD workflows to facilitate Commercial Banking strategic projects processes and KPIs package.
Business Process Management
Global Financial Institute
(
Chicago, IL
)
2015 - 2017
Engaged as a contractor/consultant to develop, write, facilitate and implement end-to-end business processes for implementation of US and Canadian-based credit card programs in the Retail, Commercial and Corporate sectors for BMO Harris Bank. Utilizing Facilitation workshops and user interview methodology, conducting Conceptual Business Process mapping, Gap Analysis, Issue Resolution, RACI charting, Value-Add Analysis and Detailed Design and Linking of Future-State procedural and process documentation. Process mapping and business landing page processes repository utilize Tibco NIMBUS. These Level 2/3 process maps are translated to narrative format documents detailing and aggregating requirements, policies, and procedures.
SharePoint Developer
Lincoln Park Zoo
(
Chicago, IL
)
2017 - 2017
Engaged as a consultant as SharePoint 2013/Office 365 Developer on client’s Intranet. Built a test/pilot sub-site to assist in mockups. Multi-site branding (HTML/CSS) and menu development, along with page template development and distribution - key to project success.
Consulted with client IT group to implement new SP site template, incorporating several of following key functionalities.
Designed and built custom list and document/digital assets libraries.
Developed custom list webparts
Frontend/SharePoint Developer
Anthem/Schawk
(
Chicago, IL
)
2014 - 2015
Engaged as a contractor/consultant to repair and build Fortune 100 consultant firm’s SharePoint Knowledge Management system. Working within SharePoint 2010 environment, working on several SharePoint Knowledge Management sites, combining Enterprise Publishing functionality with CSS. Consulted with client on SharePoint SAP HANA knowledge management site design and functionality, I was then hired to develop same site.
Developed custom list and rich media webparts
Built SharePoint Blog site, wiki and mapping functionality
Implement JQuery slider and carousel functionality
Implement JQuery filter and data presentation of custom SharePoint lists
Implement JavaScript/CAML functionality for presentation of SharePoint Media and Document Libraries.
SharePoint Developer
Aquent/Vitamin T
(
Chicago, IL
)
2014 - 2014
Engaged as a consultant to sr4 as SharePoint 2013 Developer in creation of Grainger’s Oil & Gas industry marketplace intranet site. Responsible for requirements gathering, process/workflow creation, design and build of SharePoint site, including SharePoint Designer workflows, wiki pages, digital assets and document libraries, along with vendor reference product guides and Quarterly Business Review templates and process.
Consulted with client IT group to implement new SP site template, incorporating several of following key functionalities.
Consulted with client IT group to implement new SP site template, incorporating several of following key functionalities.
Developed custom list webparts
Built and rolled out custom SharePoint Designer (SPD) Publishing Approval workflow
Built InfoPath form and SPD workflow to facilitate QBR process and KPIs package.
Principal Engineer - Business Process Management
OfficeMax, Inc.
(
Naperville, IL
)
2006 - 2009
Developed, implemented, trained and support of SharePoint BPM Center of Excellence at OfficeMax. Implement, train and support of Casewise Corporate Modeler application. Developed and implemented As-Is, To-Be, Process Metrics and Opportunity Matrix for several internal organizations, e.g., IT, Enterprise Project Mgmt., HR, Supply Chain, Real Estate Development, eCommerce, (realized 44% increase in web sales, while lowering overall process complexity). Core Competencies: Process workshop Facilitation, Value-Add Analysis, LEAN and Six Sigma methodologies.
Conducted and facilitated workshops to capture AS-IS and design TO-BE business processes, along with gap analysis management, for use with change assessment.
Managed training needs and trained new project workers in the utilization of SDLC and Agile methodologies.
Developed Requirements Traceability Matrix (RTM) for projects, ensuring all requirements captured, implemented and tested
Created test plans, test cases, use cases, performed functional, integration, system, regression, performance, UAT testing.
Led various business process teams writing business and IT requirements, develop project objectives and estimates, alternative evaluation and risk mitigation plans.
Program Manager-SharePoint
OfficeMax, Inc.
(
Naperville, IL
)
2009 - 2012
Designed, implemented and support of SharePoint Project Management Office, over 400 project and steering committee sites. Consulted with other non-IT organizations regarding development/implementation of SharePoint functionality/project management methodology. Developed dashboards, project site templates, project/program management tools/forms utilizing SharePoint, SharePoint Designer, and InfoPath.
SharePoint development with InfoPath and SPD hierarchical project site collection, including steering committee and FSC rollup capabilities down to individual project sites, custom lists, libraries, workflows and forms.
Trained end users on lists, libraries, pages, publishing, web parts, importing, exporting, navigation and many other features
Designed and built Custom project site templates, including custom lists, libraries, webparts, custom Page Layouts & Content Types, task, issue and resource management webparts.
Site collection upgrade from 2007 to 2010.
Developed and built custom PMO/FSC webpages and webparts, in Visual Studio (C#), designed to rollup project(s) metrics/KPIs dashboard.
Created several InfoPath forms, designed to drive project SPD workflow and custom lists/reports/metrics.
Developed custom Content Query webpart to present embedded (iframe) training video playlists.
Security configuration, site templates/solutions and other SP Administrative duties
Manager – Media
OfficeMax, Inc.
(
Naperville, IL
)
2012 - 2014
Engaged as a Multimedia producer, developer and designer. Focused on the implementation of best in class workflow, utilizing the Adobe Creative Suite of products to produce high quality and engaging multimedia-based SharePoint and Internet websites, media-rich learning courses, podcasts, corporate messaging and training videos along with social-media assets (realized 37% increase in web-based sales). To enhance multi-media distribution, implemented both a media server and backup environment, along with a mobile distribution solution. Core competencies: Custom Content development, LMS solutions, Simulation/Scenario based learning, mobile and game based learning delivery, 2D/3D Animations, XML/HTML services, Social Learning Communities development.
Business Practice Consultant
Horizon Technology Partners
(
Northfield, IL
)
2005 - 2006
Engaged as a contractor/consultant to Kraft Foods, Global as part of the Project Meridian Team to examine and rework the Regulatory and Specification business process as it pertains to the global Regulatory, Manufacturing and Specification environment. Led Regulatory and Packaging teams in developing and mapping workflows for Future-State (Conceptual) Business Processes. Conducting Gap Analysis, Content Management, Detailed Design, Change Management, RACI charting, Use Case diagramming, and User Acceptance Testing sessions to align new specification software with Conceptual Business Processes.
Procurement Business Process Manager
IMI Cornelius
(
Glendale Heights, IL
)
2003 - 2005
Responsible for business intelligence and process management for supply chain within international, multi-site manufacturing organization. Utilized a structured methodology led to the development, creation, and implementation of several supply-chain, Lean Manufacturing work streams. Utilized Crystal Reports/Enterprise, designed, developed and implemented Global Supply-Chain Metrics and Balanced Scorecard. In addition to Business Analysis function, I provided worldwide leadership in the acquisition, measurement, and professional management of materials and services to meet short and long-term quality, delivery, inventory, and cost objectives in several commodity areas.
Supply Chain Manager
TableCraft
(
Gurnee, IL
)
2001 - 2003
Designed and implemented manufacturing and production scheduling system and processes, implemented warehouse mapping process to assist in order picking, materials movement, orders allocating and shipping processes. Developed and implemented EDI/ASN procedures. Contract management responsibilities included, IT hardware/software, EDI trading partnership agreements and supply chain simulation requirements.
Consultant Manager
marchFIRST
(
Chicago, IL
)
2000 - 2001
Member of Supply-Chain Practice, specializing in e-Procurement package selection evaluation and implementation. Leading clients through vendor selection for workflow automation and e-business implementation for both B2B and B2C interfaces to extract workflow efficiencies and develop a more customer-centric organization. Managed 8 consultants.
Team Leader
IBM Procurement
(
Schaumburg, IL
)
1995 - 2000
Developed, trained and implemented Procurement procedures and policies for 45 national Buyers regarding Network Services and supplies. Reporting to IBM Director of Global Fulfillment, worked with senior management as an internal business consultant/project manager on several strategic e-Procurement initiatives. This strategy and business process analysis led to worldwide implementation of several e-Procurement tools, including a Procurement card program, OBI catalogs, and a MRO, low-dollar e-Fulfillment tool.
Purchasing Systems Manager
The ServiceMaster Cp., L.P.
(
Downers Grove, IL
)
1987 - 1995
Sourcing, negotiating, procurement and expediting of strategic sourcing agreements of computer hardware/software/maintenance, chemical raw and finished goods. Responsibilities included system design, implementation, management and user training of mainframe DBS Purchasing system. Worked with manufacturing plant managers, R&D, and QC personnel to implement and manage new manufacturing processes.
PowerApps/MS Flow Developer
Lincoln Park Zoo
(
Chicago, IL
)
2018 - 2019
Developed Tour Management reservation SharePoint site utilizing Office365, PowerApps, MS Flow and PowerBI dashboards.
Custom PowerApps UI for desktop, tablet and phone
Custom data validation and workflows to manage escalations, notifications and approvals
SharePoint 2016/PowerApps Developer
Dover Corporation
(
Downers Grove, IL
)
2018 - 2019
Developed Enterprise Architecture SharePoint Knowledge Management site. Developed a highly interactive SharePoint and mobile site for the creation and maintenance of enterprise IT architecture standards. Developed PowerBI reports/dashboards.
Developed both architects (admin) screens and operating companies (user) screens
Developed Microsoft Flow workflows for standards notifications
Conducted requirements gathering, analysis, SharePoint solution design development and delivery